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Customer Service
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At Discount Wedding Invitations, our
commitment to your complete satisfaction is gratefully rewarded
when you share our name with your family, friends and
associates. The exceptional quality of our Wedding
Invitation products and services is the reason why we believe
our customers return and continue to shop with us for all their
Wedding Invitation, Wedding Announcement, Bridal Shower
Invitation, and Wedding Reception Invitation needs again and
again. It is our goal to provide our
customers with the highest quality Wedding Announcement and
Wedding Invitation products, at the best prices
possible. At Discount Wedding Invitations, we go every
extra mile to make your online Wedding Announcement and Wedding
Invitation shopping experience is as effortless and comfortable
as we can possibly make it for you. |
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Return Policy |
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Contact Us |
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Shipping |
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Privacy |
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Security |
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Return Policy
Our primary goal at Wedding Invitations Direct,
is to provide our customers with the absolute highest quality
Wedding Invitation and Wedding Announcement products,
combined with the best online service available to bring
optimum value to your shopping experience. We take pride in
making sure that your order gets delivered to you quickly
and without errors. If there is ever an error or
oversight with your order, Wedding Invitations Direct will
make sure that every effort is made to correct the problem
to your complete satisfaction. Our commitment to
making your Wedding Announcement and Wedding Invitation
shopping experience happy and satisfying is why we know you
will be back.
Our Mistake?
Don't worry, if there ever is an error or misprint in your
order, and the problem does happen to be our fault, Wedding
Invitations Direct will be quick to reprint your order
correctly and promptly reship it back to you at no added expense.
Your Mistake? We do make
every effort to proof read orders for all possible spelling
and grammar oversights, and the completeness of content,
unfortunately we can't always guarantee that we can catch every error
coming from your end. We urge you
strongly to carefully proof read all text when placing your order and
be certain to carefully review all email confirmations as they
will contain important information about your final printed order. If your wording
does get printed
and contains an error, Wedding Invitations Direct will work with you to get your order reprinted
quickly and correctly. We'll even offer every possible discount we have available
to assure that you are satisfied with your final Wedding
Invitation order.
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Shipping
Discount Wedding Invitations
can ship to any address located in the United States.
At this time shipping to international locations is not
available.
It is important to understand
that shipping time is additional to the 2-3 day product
processing time of your order. Please allow for the
normal shipping transit of between 1 - 6 business days,
depending upon your location and the method of shipping that you choose. Orders are shipped to your location
directly from Minnesota.
Discount Wedding Invitations offers several
different methods for shipping your order, such as UPS Ground, 2-Day Air, & Next Day Air.
Shipping
costs are calculated based on the overall shipping weight of your order.
Each of the above options will be clearly and conveniently priced for you
during checkout.
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Privacy
Discount Wedding Invitations is
committed to ensuring your privacy as a guest and as a customer.
Personal information is gathered through the online order
process and through voluntary surveys that we conduct in order to
better service our customers and to improve the quality of
your overall shopping
experience on our Web site. Discount Wedding Invitations does
not share or sell names or any other
information about our online visitors to anyone, under any
circumstances. You can rest assured that Wedding Invitations
Direct is extremely committed to the security of your information.
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Security
Discount Wedding Invitations is
completely committed to ensuring that all your ordering information,
including your customer information, is thoroughly protected while you
are visiting our site. Our company is registered with VeriSign, the
absolute industry leader in e-commerce shopping protection.
We are also registered with Dun & Bradstreet. Our Web site
uses SSL (Secure Socket Layer) encryption so you can be
certain that your
personal information cannot be read as it passes over the
Internet. SSL keeps others from viewing your personal
information by scrambling the data so that only your Web browser,
and our server, can correctly decipher it. These measures make it
near impossible for your credit card information to be compromised
online. In the unlikely event of any unauthorized use of your
credit card, you should notify your credit card provider
and/or issuing bank in accordance with their reporting rules and procedures.
Our customers are protected by regulations that cover credit card purchases
and limit their liability to a maximum of $50 in charges. |
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